Customer Testimonials
Car parts were swapped. Not new.
Excellent service!
This dealership is number one in sales they will get you what you need at the best rate.
Everyone was so nice and very professional
Great customer service I came in for a used car and he explained to me how many benefits it would be to get a new car and he got me approved for new SUV
Awesome experience. Carly is great. I love the new Santa Cruz.
ITS WAS A BLESSING 🙌 🙏🏽 GOD SENT A GOOD MAN IN MY PATH Mr. ADRIEN DAVIS.I GIVE HIM 5 MORE STARS 🌟 THANK U SO MUCH 👍
Everyone is super nice and professional that’s why I’m a continued customer.. thank you Mark Neal and Adrien the salesman.😁😁
The service department did a great drive in taking care of my car. I would recommend anyone needs service to take there car to Hyundai of Meridian.
Everyone was polite. There seemed to be confusion about finding my order although they had called me to say they had it. I had an appointment at eight and I sat until 1030 just to have a key fob programmed.
**I** had an oil change and tire rotation. After leaving the shop, I heard a grinding noise and clicking; apparently, the technician forgot to reinstall all the lug nuts on the tire.
They always take care of us. Thank you.
Service is great, and the people is wonderful great people
Great service
Great customer service. The receptionist check me in and they immediately told me my wait time. They also let me know additional service that I needed and what kind of financial service was available to assist in payment.
Extremely professional,Kylie was very helpful on the test drive
The service department was very helpful and courteous. They got on the job, brought me home, and returned my car to me. I greatly appreciate the help in such a timely manner!
They was really helpful talked to me about everything that they done to my vehicle thank you Hyundai of Meridian
His explanation about my car is really good. so I highly recommend him!!!!! and very good service center
In for routine service. The oil change was performed quickly. I saw a coupon on Hyundai’s website—it was applied to my bill with significant savings. Very friendly service. I did have a concern about discoloration of my side mirror—still in warranty. I’m not very confident with the follow through and left with the impression that I am going to have to help it along myself.
Excellent customer service from sales rep. MS. Pugh. Awesome financial rates and customer service with a great support team and maintenance. Thank you.
Carley was great to work with. She answered all my questions without any pressure or the typical salesman games. My family had to drive across the state to come see the car, and she had it waiting when we got there, and the sale was smooth.
The staff is always friendly and very attentive to my needs,I look forward to seeing them when I come in.
The service department are always so kind and accommodating! Thank you so much for fitting me in.
I was concerned about the length of time taken to tell me what was wrong with my vehicle.
Excellent friendly staff and service,
If I Could Give 100 Stars I Would. On Yesterday I Had A “GOD” Experience. I Was Definitely Ready To Trade My Vehicle So My Husband And I Went To A Local Dealership To Look Around. As We Were Driving I “Feel” We Were Led To This Car I Saw That Just Blew Me Away! I Knew This Was The One To Choose.
Confirmation#: I Got Out To Get A Closer Look And Realized It Was Someones Personal Vehicle. Not Wanting To Intrude I Was Getting Back In My Vehicle When The Owner Came Out. She Was So Sweet To Allow ... Read More Google - Oct 1, 2026
If you need a new or used car, GO SEE WES! I went to a few different dealerships and i felt very pressured at all of them except Hyundai of Meridian. Wes took the time to listen to what I needed, what I could afford, and found me a car that is reliable and fits my needs without trying to pressure me into something I cant afford. For me, it came down to two cars, one here and one at another dealership, and part of what truly swayed me was the professionalism of Wes and the entire sales team here. ... Read More Google - Oct 1, 2026
They were honest,friendly and great to deal with. Easy to deal with and made you feel like a friend.
I had to call a lot time to get a update on the car just busy places
Awesome customer service and highly recommend. We were looking for a new vehicle with the right deal and the team made it happen
I bought a 2026 Hyundai Santa Fe on September 11, 2025, The vehicle was in the shop for almost 5 months. The service Manager, Traci Freeman did everything in her power to make sure the vehicle was repaired properly. Every time one thing was fixed, another problem arose. It finally became apparent that I needed to deal with Hyundai Corporate and apply the Lemon Law. Phillip Johnson and his team soon realized that their hands were tied and did everything to assist me after 90 plus pages of documentation. With the dealership’s help and 5 months, Hyundai bought my car back. Yes, it cost me ... Read More Google - Sep 24, 2026
Great Experience !
The oil change, rotation, and recall issue was completed in a very timely manner. The service manager was kind and helpful and the other staff that I saw welcomed me also. The only reason for 4 stars instead of 5 is they did not check my air pressure, or maybe their gauges were off from my what my vehicle says. They were quite busy and it most likely just got over looked.
From start to finish my salesman Phil was everything you hope for when buying a new car.
Great friendly service made buying really easy and not stressful at all… my only concern was them not taking off something that I didn’t want on the vehicle
Great friendly team.
(Translated by Google) Good treatment (Original) معاملة جيدة
Great atmosphere and the customer service is awesome. Ive purchased 3 cars from here in the last 4 years.
Customer service was excellent and the service was quick and left my car free ffom oil on my interior.
Their service department did a great job this time when I too my car in. I got an oil change and ask them to check the tires and brakes. They returned to tell me that the tires had 50% of their life and the same with the brakes.
When I took the same car in to have an oil change in April, I asked for an oil change and for them to check my tires. I was told that my tires were at a 2 something and that I needed new tires. They even quoted me a price for new tires at ... Read More DealerRater - Sep 13, 2026
The salesman and staff were all super nice they went over the vehicle thank each individual for the patience and generosity
Great service and friendly staff!
Service dept. done an amazing job with my tire I needed. I would recommend them to anybody.
Nice and real easy to work with!! Very happy with our purchase!!!
Working with Adrien is always a pleasure and he goes above and beyond for all his clients
Thanks providing excellent customer service making sure my process was smooth.
My experience has always been very positive .Hyundai has always been my go to for my car service keep up the good work
This is a great service department. Traci does a great job, and I have enjoyed each time I have dealt with her. All of the employees I have dealt with have been friendly and courteous.
Excellent customer service Abbey is great
Great environment, great energy. Fast and easy 10/10
rustic but nice people. no hyundai or goodyear tires to replace a road-damaged tire that would otherwise be due for proration. (Damaged tire had only a few miles, purchased at dealer in Asheville about 4 months ago? Not sure how long, but les than 10,000 miles on tire.)
It's a great dealership, they help me when I need them. Everyone there is very helpful
Great service! We were in and out quickly with oil change rotation of tires and 2 recall repairs.
I have to mark my tires every time I go to have them rotated because they don't do it even though I am charged for it. This time I was told that I would need rear brakes the next oil change even though I had all new brakes and rotors put on 1 1/2 years ago. The lady at the desk told me that I had put over 50,000 miles on my car in that 1 1/2 years. Not possible. Needless to say, I had the brakes checked elsewhere and I do not need brakes.
I will always recommend Hyundai to anyone. Great Customer service and atmosphere. They respect their customers and very helpful.
Everyone was kind and courteous and engaging. I got what I wanted and the process was seamless. Easiest car buying experience I have ever had.
The single greatest Hyundai dealership experience, my car was well taken care of, Roll Tide!
Good people to deal with in my experience. Friendly staff members that all greet with coutesy.
They were very courteous and helpful. They had my vehicle towed in since I couldn’t get it to them otherwise. They got me rolling quickly and communicated well.
I was really pleased with how fast the process was.The sales person was on point determine to get me in to a vehicle. That i was pleased with so again thanks for everything.
Service department was extremely helpful and nice excellent customer service in a very timely manner
Great service need to update waiting area. More comfortable setting. I I I I I I I
The service is great and the people are very friendly. I have had my vehicle in for 2 oil changes etc. I have no complaints.
My only experience is bringing my car to the dealership to have it repainted as the paint started peeling on the roof and the doors. Tracy has been very kind and professional.
Thankful for the employees at Hyundai of Meridian. They were understanding of my need and helped me the best way possible.
Very Professional! Great customer experience! Was updated frequently and offered refreshments and drinks while waiting! THANK YOU
Excellent customer service and we were in and out in a reasonable amount of time.
Great service. Checked out our recalls. Kept us informed as they worked on the vehicle.
On Memorial Day weekend we had been dumped on I-59 traveling from NO to Birmingham and came to you on a flatbed. Stayed overnight in motel. Traci gave us priority, diagnosed the problem, fixed it and returned the old parts. (Another dealership had supposedly replaced the spark plugs 2000 mile earlier but had not.) Traci's empathy was evident, her communication outstanding. The fix was as quick as anyone could expect and we were on our way home. Your service department did a great job and we will tell this event to friends in Bhm for several months.
It was Phenomenal. Mrs.Traci Freeman deserves a Raise immediately for her Customer Service Period. We were traveling from Louisiana to Tennessee when our check engine light came on three different times. We still had about eight more hours of driving ahead of us and didn’t want to take any chances if something was wrong with the vehicle.
We immediately searched for the nearest Hyundai dealership, and thankfully, Hyundai of Meridian was only about 15 miles away. We called, and an angel named Traci Freeman answered the phone with such a pleasant and reassuring voice. After explaining our situation, she ... Read More DealerRater - Jun 27, 2026
Customer service needs much improvement.
From the day I step on the lot to purchase and wanting service done on the truck.
I have saw Customers sit for hours including myself waiting on updates concerning the status of our vehicle. The lady was not offer a car to return to work.
Yet on the other hand I have seen those in particular receive a vehicle. Unfairness is what I see consistently at hyundai of meridian, MS.
A gentleman was explaining to one of the service rep his position and when the man left the representative front of me displayed his ... Read More Google - Jun 27, 2026
It took longer than I would have liked but that’s because I had two recalls. Otherwise service and personnel were outstanding
I was really taken care of here at Hyundai of Meridian, staff was kind and helpful.
Great customer service and great technical staff. Facility could use an update. Facility is very old.
Very reliable company and I can depend on them to do the job right. Thanks
They were very fast, always nice. Very dependable dealership. I enjoyed doing business with them for sure!
Service was great and very nice the salesman Steven was vey helpful and friendly really appreciated him
The Service Department was very Professional and the job was done in a timely manner. I look forward to furthering my services for my car with you.
Dropped car off on Wednesday afternoon, requested keys be locked up inside for Sunday afternoon pick. Picked car up on Sunday, had a feeling the had not been worked on. Went Monday to pick up keys, and the person I talked to was shocked and started apologizing before I said a word. This person said they completely for about my car. I was not happy.
I have been doing business with dealer for 5 years and will not go anywhere else. The staff is always courteous and professionals.